About
Highly motivated and results-driven Sales Manager with over 5 years of experience in client acquisition, negotiation, and achieving ambitious sales targets. Proven ability to exceed sales quotas, build strong client relationships, and effectively utilize CRM systems for reporting and analysis. Seeking to leverage strong communication, analytical, and presentation skills to drive growth in a dynamic organization.
Work Experience
Sales Manager
TechnoTrade LLC
Spearheaded sales initiatives and client relationship management within a dynamic trading environment, consistently exceeding performance expectations and driving revenue growth.
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Achieved and surpassed sales targets, overperforming by 20% in 2023 through strategic client acquisition and effective negotiation.
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Identified and secured new client accounts, expanding market reach and contributing to overall business development.
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Managed the full sales cycle from lead generation to contract closure, ensuring seamless client onboarding and satisfaction.
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Maintained accurate sales records and generated comprehensive reports using CRM systems to inform strategic planning.
Client Relations Specialist
RetailPlus JSC
Provided exceptional client support and built lasting customer relationships, resolving complex issues and enhancing overall client satisfaction.
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Delivered expert product consultations, guiding clients through complex offerings and ensuring informed purchasing decisions.
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Successfully de-escalated and resolved customer conflicts, maintaining high levels of client retention and positive brand perception.
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Cultivated and nurtured long-term client relationships, contributing to repeat business and customer loyalty.
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Collaborated cross-functionally to address client needs and improve service delivery processes.
Education
Organizational Management
Moscow State University of Economics, Statistics and Informatics (MESI)
Languages
English (Conversational)
, Russian (Native)
Skills
Sales & Negotiation
- Active Sales
- Negotiation
- Client Acquisition
- Contract Management
CRM Systems
- CRM
- Bitrix24
- Sales Reporting
- Data Management
Sales Analytics & Planning
- Sales Forecasting
- Market Analysis
- Strategic Planning
- Performance Tracking
Presentation & Public Speaking
- Product Presentation
- Client Pitches
- Public Speaking
- Communication
Microsoft Office Suite
- MS Word
- MS Excel
- MS PowerPoint
- Outlook